Shipping policy

HOUSE OF SONAM Shipping Policy
At HOUSE OF SONAM , we believe that every piece of jewelry should arrive at your door with as much care and attention as it’s given in our design studio. Whether you're treating yourself or gifting someone special, we want your experience to be as sparkling and smooth as possible.

Here's everything you need to know about shipping your fabulous new jewelry!

1. Fast & Free Shipping

We believe in making your shopping experience as easy and exciting as possible. That's why we offer free standard shipping on all orders, no minimum required! Yes, you heard that right – no hidden fees, just the jewelry you love, delivered right to your doorstep.

2. Shipping Methods & Timeframes

We know you’re eager to wear your new piece, so we ship your order quickly and safely. Here’s a breakdown of our shipping methods:

  • Standard Shipping:
    Delivery typically takes 5-7 business days (depending on your location). We’ll get it to you as fast as possible, with tracking provided so you can follow your jewelry’s journey.

  • Express Shipping:
    Need it sooner? Select Express Shipping at checkout for 2-3 business day delivery. Faster shipping = quicker sparkle!

  • Next Day Delivery:
    In a real rush? Choose Next Day Delivery for lightning-fast service, and your order will arrive the very next business day (for orders placed before 12 PM local time).

3. Order Processing Time

We process all orders within 1-2 business days of receiving them (excluding weekends and holidays). Once your order has been shipped, you’ll receive a tracking number to keep an eye on its journey.

4. Shipping Confirmation & Tracking

Once your order is on its way, we’ll send you a shipping confirmation email with your tracking number. This way, you can track your precious parcel every step of the way. No surprises here—just pure excitement!

5. International Shipping

Yes, we ship internationally! We love sharing our stunning designs with customers all around the globe. Shipping times and costs may vary based on your location, but don’t worry – we’ll make sure your jewelry arrives safely and securely. International customers may be responsible for any import duties or taxes that apply in their country.

6. Packaging

We believe your jewelry deserves to arrive in style! All of our pieces are carefully packed in our signature HOUSE OF SONAM gift box, making it the perfect treat for yourself or a loved one. Expect your order to be beautifully presented, just like the jewelry inside.

7. Shipping Address

Please double-check your shipping address at checkout. If an incorrect address is provided, we’re happy to assist in updating it, but any delays or extra fees resulting from a wrong address will be the responsibility of the customer.

8. Lost or Stolen Packages

In the unlikely event that your order is lost or stolen in transit, we’ll do everything we can to help resolve the situation. Please contact us immediately so we can investigate and take appropriate action.

9. Need Help?

If you have any questions about shipping or tracking, our customer service team is always ready to assist you. Reach out to us at [insert contact info] and we’ll be happy to provide you with any information you need to make your

HOUSE OF SONAM experience even more delightful!

At HOUSE OF SONAM , we believe in making your shopping experience as smooth and sparkly as possible. From fast shipping to secure packaging, we take care of every detail so you can focus on enjoying your beautiful new jewelry! ✨